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DigiSurvey Connect · for Insurers, Brokers, TPAs & Garages

Assign claims. Receive survey reports. One secure portal.

Work with your empanelled motor surveyors on the platform they already use every day. Upload claims in bulk from Excel, follow every survey live, and get spot, final and reinspection reports delivered in bulk — or straight into your claim system through our REST API.

Verified organisations only Excel / CSV bulk upload REST API + signed webhooks
Built for every stakeholder in a motor claim

One network between surveyors and the people who appoint them

Each organisation gets its own verified workspace. Surveyors choose which organisations they connect with — and what they send.

Insurance companies

Allocate claims from your claim system to empanelled surveyors and receive IRDAI-format reports.

  • Assign by branch, region or surveyor
  • Push claims via API from your core system
  • Acknowledge reports and raise queries

Brokers

Keep your clients informed — see survey progress and reports for the claims you manage.

  • One view across insurers
  • Live status for every client claim
  • Share reports with clients faster

TPAs

Handle high claim volumes with bulk Excel upload, auto-notifications and a single report inbox.

  • Up to 500 claims per upload
  • Duplicate and error checks before saving
  • Webhooks into your workflow tools

Garages & workshops

Request surveys for vehicles in your workshop and know exactly when the surveyor has reported.

  • Send vehicle, estimate and location
  • See inspection progress
  • Start repairs sooner
Benefits

Everything between “claim intimated” and “report received”

No more chasing surveyors on phone and WhatsApp, re-typing claim details, or hunting for report PDFs in email threads.

Assign claims to empanelled surveyors

Pick from the surveyors connected to your organisation. They get an instant push notification and accept with one tap — the survey is created with your claim details already filled in.

Bulk claim upload via Excel / CSV

Use our template or your own sheet — map columns, preview every row, fix errors, then create hundreds of assignments at once.

.xlsx · .csv · 500 rows / file

Real-time status

New → Accepted → In progress → Report submitted → Closed. Filter, search and export; every change is notified to your team.

Receive reports in bulk

Surveyors send many reports in one go. Your inbox shows each report with its PDF, photos and documents — view, print, acknowledge or raise a query.

Secure team portal

Invite colleagues as admins or members. Passwordless email sign-in, organisation-level access control and a verified organisation profile.

REST API & webhooks

Create claims from your core system, pull reports into your DMS and get signed webhooks the moment a report arrives.

Bearer API keys · HMAC-SHA256
How it works

Live in a day — no installation

Your surveyors keep using the DigiSurvey app. You get a portal and an API on top of it.

Create your organisation

Sign in with your work email, add your organisation details. We verify and activate it — usually the same day.

Connect your surveyors

Share your invite code. Surveyors enter it in their Report Hub and appear in your list instantly.

Assign claims

One at a time, by Excel/CSV upload, or through the API. Surveyors accept and start the survey with details pre-filled.

Receive & acknowledge

Reports land in your inbox (and your webhook). Acknowledge, raise a query, or download for your records.

New→Accepted→In progress→Report submitted→Closed
For your IT team

A clean REST API that fits your claim system

JSON over HTTPS, API keys per organisation with scopes, idempotent claim creation, pagination and rate limits. Webhooks are signed so you can trust every event.

  • POST /claims & /claims/bulkCreate one claim or up to 500, with per-row errors.
  • GET /reports/{id}Report metadata with time-limited download links for the PDF, photos and documents.
  • Webhooksreport.submitted, assignment.updated, claim.created
cURL — create a claim
curl -X POST \
  https://vtlxdqgdrapeyhncbkrj.supabase.co/functions/v1/api/claims \
  -H "Authorization: Bearer dsk_live_••••" \
  -H "Content-Type: application/json" \
  -d '{
    "claim_number": "MC-2026-0412",
    "vehicle_number": "RJ14CD5678",
    "insured_name": "Ramesh Kumar",
    "loss_date": "2026-09-20",
    "survey_type": "spot",
    "surveyor_email": "surveyor@example.com",
    "external_ref": "CLAIMSYS-88213"
  }'

# → 201 Created
{ "object": "claim", "id": "524f9bf0-…", "status": "new", … }
Security & privacy

Your organisation sees only what was sent to it

Surveyors stay in control of their work. Access rules are enforced inside the database — not just in the screens — so no one can read another organisation's claims or a surveyor's other files.

  • Verified organisationsEvery organisation is checked and activated by DigiSurvey before it can assign claims.
  • Row-level access controlClaims, reports and files are scoped to your organisation and to reports the surveyor explicitly sent.
  • Hashed API keys & expiring linksKeys are shown once and stored as SHA-256 hashes. Download links expire after an hour.
  • Signed webhooks & audit trailHMAC-SHA256 signatures with timestamps; every acknowledgement and query is recorded.
Get started

Request access to DigiSurvey Connect

Tell us about your organisation. We'll set up your workspace, help connect your surveyors and, if you need it, get your IT team started with the API.

Already have an account? Sign in to the portal →

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FAQ

Questions from insurers, brokers, TPAs and garages

Who can use DigiSurvey Connect?

Insurance companies, insurance brokers, third-party administrators (TPAs) and garages or workshops that work with licensed motor insurance surveyors. Every organisation is verified by DigiSurvey before it is activated.

How do surveyors connect with my organisation?

Share your organisation's invite code with your empanelled surveyors. They enter it once in their DigiSurvey Report Hub and appear in your Surveyors list, ready to receive claims. You can also invite a surveyor by email.

Can I upload many claims at once?

Yes. Download the Excel/CSV template, fill in up to 500 claims per file, map your own column names if they differ, preview the validation and assign surveyors in one go. Claims can also be created through the REST API.

What exactly do we receive from the surveyor?

The reports the surveyor chooses to send (spot, final, reinspection, bills and more) with the attached PDF, plus that survey's photos and documents. You can view, print or download them, acknowledge receipt or raise a query.

Is there an API?

Yes. The DigiSurvey Connect REST API lets your claim system create claims (one by one or in bulk), read status, list and download reports and acknowledge them. Webhooks notify your system when a report is submitted or a claim changes, signed with HMAC-SHA256.

How is our data protected?

Every organisation only sees its own claims and the reports surveyors sent to it — enforced by the database itself. API keys are stored only as hashes, file links expire, and each webhook carries a signature you can verify.

Do surveyors need to change how they work?

No. They keep using the DigiSurvey app for capture and reports. Accepting your claim creates the survey with your details filled in, and sending reports to you is a couple of taps from their Report Hub.

Bring your surveyors, claims and reports together

Start with the portal today — plug in the API when your IT team is ready.