Insurance companies
Allocate claims from your claim system to empanelled surveyors and receive IRDAI-format reports.
- Assign by branch, region or surveyor
- Push claims via API from your core system
- Acknowledge reports and raise queries
Work with your empanelled motor surveyors on the platform they already use every day. Upload claims in bulk from Excel, follow every survey live, and get spot, final and reinspection reports delivered in bulk — or straight into your claim system through our REST API.
Each organisation gets its own verified workspace. Surveyors choose which organisations they connect with — and what they send.
Allocate claims from your claim system to empanelled surveyors and receive IRDAI-format reports.
Keep your clients informed — see survey progress and reports for the claims you manage.
Handle high claim volumes with bulk Excel upload, auto-notifications and a single report inbox.
Request surveys for vehicles in your workshop and know exactly when the surveyor has reported.
No more chasing surveyors on phone and WhatsApp, re-typing claim details, or hunting for report PDFs in email threads.
Pick from the surveyors connected to your organisation. They get an instant push notification and accept with one tap — the survey is created with your claim details already filled in.
Use our template or your own sheet — map columns, preview every row, fix errors, then create hundreds of assignments at once.
.xlsx · .csv · 500 rows / fileNew → Accepted → In progress → Report submitted → Closed. Filter, search and export; every change is notified to your team.
Surveyors send many reports in one go. Your inbox shows each report with its PDF, photos and documents — view, print, acknowledge or raise a query.
Invite colleagues as admins or members. Passwordless email sign-in, organisation-level access control and a verified organisation profile.
Create claims from your core system, pull reports into your DMS and get signed webhooks the moment a report arrives.
Bearer API keys · HMAC-SHA256Your surveyors keep using the DigiSurvey app. You get a portal and an API on top of it.
Sign in with your work email, add your organisation details. We verify and activate it — usually the same day.
Share your invite code. Surveyors enter it in their Report Hub and appear in your list instantly.
One at a time, by Excel/CSV upload, or through the API. Surveyors accept and start the survey with details pre-filled.
Reports land in your inbox (and your webhook). Acknowledge, raise a query, or download for your records.
JSON over HTTPS, API keys per organisation with scopes, idempotent claim creation, pagination and rate limits. Webhooks are signed so you can trust every event.
report.submitted, assignment.updated, claim.createdcurl -X POST \
https://vtlxdqgdrapeyhncbkrj.supabase.co/functions/v1/api/claims \
-H "Authorization: Bearer dsk_live_••••" \
-H "Content-Type: application/json" \
-d '{
"claim_number": "MC-2026-0412",
"vehicle_number": "RJ14CD5678",
"insured_name": "Ramesh Kumar",
"loss_date": "2026-09-20",
"survey_type": "spot",
"surveyor_email": "surveyor@example.com",
"external_ref": "CLAIMSYS-88213"
}'
# → 201 Created
{ "object": "claim", "id": "524f9bf0-…", "status": "new", … }
Surveyors stay in control of their work. Access rules are enforced inside the database — not just in the screens — so no one can read another organisation's claims or a surveyor's other files.
Tell us about your organisation. We'll set up your workspace, help connect your surveyors and, if you need it, get your IT team started with the API.
Already have an account? Sign in to the portal →
Insurance companies, insurance brokers, third-party administrators (TPAs) and garages or workshops that work with licensed motor insurance surveyors. Every organisation is verified by DigiSurvey before it is activated.
Share your organisation's invite code with your empanelled surveyors. They enter it once in their DigiSurvey Report Hub and appear in your Surveyors list, ready to receive claims. You can also invite a surveyor by email.
Yes. Download the Excel/CSV template, fill in up to 500 claims per file, map your own column names if they differ, preview the validation and assign surveyors in one go. Claims can also be created through the REST API.
The reports the surveyor chooses to send (spot, final, reinspection, bills and more) with the attached PDF, plus that survey's photos and documents. You can view, print or download them, acknowledge receipt or raise a query.
Yes. The DigiSurvey Connect REST API lets your claim system create claims (one by one or in bulk), read status, list and download reports and acknowledge them. Webhooks notify your system when a report is submitted or a claim changes, signed with HMAC-SHA256.
Every organisation only sees its own claims and the reports surveyors sent to it — enforced by the database itself. API keys are stored only as hashes, file links expire, and each webhook carries a signature you can verify.
No. They keep using the DigiSurvey app for capture and reports. Accepting your claim creates the survey with your details filled in, and sending reports to you is a couple of taps from their Report Hub.
Start with the portal today — plug in the API when your IT team is ready.